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Manage your account

Find a payment option that suits you, update your details or get help if you're having trouble paying your bill.

Pay a bill

Payment difficulties

Our Coliban Assist program helps our customers get the help they need, when they need it.

Fees & Charges

Our prices ensure the ongoing delivery of safe drinking water, recycled water, rural water and sewage services.

Email Billing

Understand your bill

Apply for a concession

Our Coliban Assist program helps our customers get the help they need, when they need it.

Let us know you're moving

Order an invoice or statement

Update your details

Transfer or request a refund

When someone passes away

Life support machines and priority support

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